Shipping & Returns

Shipping

All products are shipped via either Australia Post or courier and will be received within 7 business days of order placement. If we are unable to supply a product for any reason we will contact you within 2 working days of order placement to advise.

Spartan School World ships to Australian addresses only.

Returns Policy

If, for any reason, you wish to return a product, it must be returned in its original condition and packaging, with swing tags and barcodes attached. The product must be unwashed, unworn, and unnamed. We are unable to accept returns for items that have been altered or repaired.

All returns must be accompanied by a receipt as proof of purchase and must be from a current stock line range. We cannot accept returns for custom-made/special orders, discontinued stock, or discounted items.

Goods purchased from a Spartan School World retail outlet must be returned to the same store within 14 days of purchase.

Goods purchased online must be returned within 30 days of receipt. If the uniform is not available in a store, please return your items to the address listed below and email our online team at onlineorders@spartanss.com.au to advise of the return.

Refunds are not available on goods paid for with a School Savings Bonus (SSB), State Schools Relief (SSR) Program, Government Department, or charity payments.

The School Saving Bonus program ended on 30th June 2025. Goods purchased during this program can no longer be exchanged.

Online orders should be returned to:

Spartan School Supplies
Att: Retail Returns
177-187 Atlantic Drive
Keysborough VIC 3173

If you have any questions about this information please contact us so we may assist you further.